Legal Information
Terms & Conditions
By using our services you agree to the following terms.
1. Service Description
Bireysel Seyahat organises Umrah and tourist travel from Turkey to Saudi Arabia. All packages are arranged by our TÜRSAB-licensed company.
2. Booking & Payment
Reservations are confirmed upon contract signing and payment completion. Prices are quoted in USD and calculated in TRY at the prevailing exchange rate.
3. Cancellation Policy
30+ days before departure: full refund. 15–30 days: 50% refund. Under 15 days: no refund. In case of visa rejection, refund is issued excluding visa fees.
4. Liability
The company is not liable for disruptions caused by force majeure (natural disaster, political instability, epidemic, etc.). Alternative solutions will be sought where possible.
5. Passport & Visa
The traveller is responsible for ensuring the validity of travel documents. Passports must be valid for at least 6 months from the travel date.
6. Health & Insurance
Travel health insurance is included in all packages. Saudi Arabia entry requirements must be followed for any additional health conditions.
7. Disputes
Any disputes arising from this contract shall be subject to Istanbul Courts and Enforcement Offices. Turkish Law applies.
8. Contact
info@bireyselseyahat.com | +90 531 474 73 33 | bireyselseyahat.com
Son güncelleme / Last updated: March 2026